We understand your  needs and thus bring you new products every day. However you need not lose heart if you do not like the fit, color or design. We offer you best products return policy from all over the Pakistan thus request you to activate returns within 7 days of delivery.

In case you need to return a product which is not satisfactory, you just need to give us a call on our customer care helpline +92 345 711 886 6, between 10:00 AM to 11:00 PM, 7 days a week or drop us a mail on support@rang.pk

Need to return? Just follow these simple steps

  1. You can call us or e-mail us within 7 days from date of delivery
  2. Please mention Order number in subject line to help us quickly process your returns and ensure that the returned items is unused, unworn, unwashed, undamaged and in sale able condition.
  3. Request you to cooperate and maintain the original packaging of return items including original tags.
  4. Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.
  5. For all self-shipped returns, please ensure that your shipment reaches our warehouse within 7 days from date of raising the return request.

Non-returnable categories for you

Following product categories fall under “No Return/Exchange” unless there is an inherent damage or quality issue.

  1. Fragrances & Cosmetics,
  2. Jewelry
  3. Handbags & Wallets
  4. Sunglasses
  5. Watches
  6. Electronics
  7. Home Decor

As you will appreciate that lingerie, swim wear and intimate wear involve hygiene concern, the same shall not be considered for return as well.

Refund option for you

All sizing issue returns are refunded as store credits, which can be redeemed by you on any of the exciting sale events show on the website, within a span of one month.

Your refund amount only includes price of items of the returns accepted post validation by our quality team.

Your refund amount will not include any shipping charges or for/against any promotional vouchers used at the time of order.

Free Delivery

On Order above 2000

RANG 7 Days

Replacement Policy

Cash on Delivery

All over Pakistan

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